MindMe Pro SM

Name: MindMe Pro SM
Brand: Jess Markov
Price: 454.0 AUD
Availability: InStock

SOS & GPS Alarm

$454.00

The MindMe Pro SM combines mobile communication, a digital display screen, and GPS technologies with fall detection into a lightweight and compact pendant.

see brochure

see quick guide

Full setup included with:

SIM Card
$30 Credit
Emergency Contacts

SIM Card
$30 Credit
Emergency Contacts
Fall Detection
Geo-Fencing

SIM Card
$30 Credit
Emergency Contacts
Fall Detection
Geo-Fencing

Full setup included with:

Fall Detection
Geo-Fencing

Free Shipping
1 Year Warranty

Afterpay Available

Free Shipping

1 Year Warranty

Description
Features
Specs
Inclusions
How it Works
FAQ

Ensuring Safety with the MindMe Pro SM
The MindMe Pro SM SOS & GPS personal alarm is a revolutionary tool for ensuring the safety, security, and continuous connectivity of vulnerable individuals 24/7. This device is engineered to bolster confidence and autonomy, delivering reassurance to both users and their caregivers. Equipped with a one-touch SOS button, two-way mobile communication, precise GPS tracking, advanced fall detection, GEO fencing, and a digital watch that displays the date and day, it stands as the ultimate device for emergency situations.

Whether the wearer is at home or on the move, the MindMe Pro SM serves as an ideal safety companion, ensuring assistance is always within reach. This SOS & GPS personal alarm system puts crucial communication and help directly into the wearer's hands, offering support wherever and whenever needed.

Easy-to-Use Emergency Features
Operating the MindMe Pro SM is simple and straightforward, ensuring quick responses in critical situations:

• Alert Contacts: Sends an alert to designated emergency contacts with the wearer's precise location.
• Call Cycle: Automatically makes outbound calls to emergency contacts.
• Two-Way Communication: Allows verbal communication between the wearer and the emergency contact for immediate assistance.

Designed for Diverse Needs

The MindMe Pro SM is designed to assist:

• Seniors: Enhancing their autonomy with reliable access to support.
• Individuals with Disabilities: Offering quick help in urgent situations.
• People Living with Dementia: Providing easy tracking and communication.
• Rehabilitation Patients: Encouraging safer recovery processes with ongoing connection.
• Remote Workers: Securing their safety in isolated or risky environments.

With a waterproof rating of IP67, the pendant allows you to continue daily activities like showering or being caught in the rain without worry.

Pre-Set and Ready to Go
Each device arrives fully set up with a pre-loaded SIM (including $30 SIM card credit), and is pre-programmed with the wearer’s details, ensuring it is ready to use right out of the box.

Home Care Package & NDIS Funding Available
The MindMe Pro SM is eligible for both Home Care Package and NDIS funding, making it an accessible and essential tool for those who need it most.

1-Touch SOS Button
Get immediate assistance with a single press of the SOS button on the MindMe Pro SM SOS pendant, a reliable personal alarm for independent living. Once activated, the emergency procedure sends instant alerts to programmed SOS contacts via SMS, mobile notifications, and voice calls.

This essential life-saving feature ensures a fast response in emergencies, providing peace of mind to both the wearer and their loved ones.
Works Anywhere with Mobile Network Coverage
(4G Network)
The MindMe Pro SM SOS pendant operates like a mobile phone, working seamlessly indoors and outdoors with reliable 4G mobile network coverage. Whether the wearer is at home or out and about, they can always access help when needed. This makes the MindMe Pro SM a versatile and dependable personal alarm to support independent living.
NOTE: As standard, the MindMe Pro SM comes with a pre-paid SIM card installed, operating on the Optus network, but can also support SIM cards on the Telstra network.
Set up to 3 Emergency Contact Numbers
Pre-program up to three emergency contacts, with the option to include '000', to receive voice calls, SMS alerts, and mobile app notifications in an emergency. This ensures the wearer of the MindMe Pro SM SOS pendant is connected to someone they trust in an emergency.
NOTE: In addition to the three programmed emergency contacts, other trusted individuals can be authorised to access the remote monitoring app paired to the wearer's MindMe Pro SM pendant. These additional contacts will receive emergency notifications only through the app.
Digital Watch Display with Day / Date / Battery Life
The MindMe Pro SM SOS pendant features a digital screen that allows wearers to easily check the time, date, battery level, and mobile network signal strength at a glance. This provides essential information quickly and conveniently.
NOTE: The digital screen can be turned on or off as needed, with the screen automatically turning off after 30 seconds to conserve battery life
Automatic Fall Detection
The MindMe Pro SM SOS pendant uses a 6-axis gyroscope sensor to detect falls and automatically trigger the 'Emergency Procedure.'

When a fall is detected, the programmed SOS contacts are immediately notified via mobile app notifications and voice calls, ensuring help arrives quickly without the wearer needing to press the SOS button.

The fall detection feature can be turned on or off and includes 6 adjustable sensitivity levels, allowing customization to suit the wearer's needs
Two-Way Voice Communication
The MindMe Pro SM SOS pendant allows for voice calls between the wearer and their SOS contacts, functioning like a mobile phone on speaker.

This feature enables the wearer to speak directly with emergency contacts, providing important details about what has occurred and the assistance they need during an emergency, ensuring fast and effective help.
Powerful Microphone & Speaker
The MindMe Pro SM SOS pendant includes a built-in microphone and powerful speaker, allowing clear two-way communication between the wearer and emergency contacts. This ensures that during an emergency, wearers can communicate what has occurred and what assistance they require.

Real-Time Location Tracking via GPS Satellite
The MindMe Pro SM SOS pendant provides real-time GPS tracking, enabling SOS contacts to monitor the wearer's location. This feature ensures the wearer's safety and well-being, offering peace of mind to both the wearer and their loved ones, and supporting greater independence.
Can be Worn in the Shower
The MindMe Pro SM SOS pendant features an IP67 waterproof rating, making it safe to use in wet environments like the shower or outdoors in the rain.
This is especially important as fall risks increase on wet surfaces, offering continuous protection and peace of mind.
Geo-Fencing
The MindMe Pro SM SOS pendant allows you to set up a virtual boundary using GPS to create a pre-programmed safe zone for the wearer. If the geo-fence is breached, for example crossing a 250m radius around the home, an alert notification is sent to SOS contacts.

This feature is separate from the standard GPS tracking and can be turned on or off as needed. It’s especially beneficial for individuals living with dementia or those at risk of getting lost or confused.
Remote Setup, Monitoring & Tracking via Free Mobile App (iOS & Android)
The MindMe Pro SM SOS pendant is paired with a mobile app compatible with both iOS and Android devices, enabling easy remote setup, programming, monitoring, and tracking. Designed for SOS contacts to monitor the wearer’s safety, the app also sends instant pop-up alert notifications during emergencies, ensuring a quick response and seamless operation.
Auto Answer Incoming Calls
The MindMe Pro SM SOS pendant automatically answers inbound calls from mobiles and landlines after two rings, ensuring seamless communication. This feature keeps the wearer in touch with emergency contacts, offering added safety and peace of mind.
NOTE: Incoming calls can be restricted to phone numbers programmed in the phonebook, ensuring only trusted contacts can connect.
Low Battery Alert
The MindMe Pro SM SOS pendant automatically sends notifications via the mobile app to emergency contacts when the battery level falls below 5%.

This feature ensures both the wearer and contacts are aware of the battery status, providing confidence that the device will be ready to offer help when needed.
Medication Reminder
The MindMe Pro SM SOS pendant allows users to program multiple medication reminders to assist with medication management. Notifications, either in text or audible voice notes, appear on the pendant’s digital screen, allowing the wearer to clearly see or hear the specific medication name.

Reminders can be set to repeat daily or customized to fit the wearer’s needs, supporting their Instrumental Activities of Daily Living (IADLs) and encouraging consistent medication adherence, promoting positive health outcomes.

Dimensions

H: 65mm, W: 32mm, D: 13mm

Battery

1000mAh

Charger

Wall Charger and docking station with USB power output 5V 2A

Buttons

1 x SOS, On button

Positioning mode

GPS+WIFI+LBS

SIM Card

Nano SIM

Network Frequency

4G LTE VoLTE

MindMe Pro SM
SIM card & installation (4G network)
$30 credit loaded on SIM card
Programming & setup with personal specifications
Charging Cable & docking station
Lanyard
Quick Starter Guide

Setup Information Sheet
Access to free mobile tracking app
Free Shipping
30-day returns
12 Month Warranty
Customer support (5 days)

Emergency Procedure

When the wearer actively presses the button during an emergency, the following process is automatically initiated to ensure prompt assistance:

STEP 1

Press the SOS button.

STEP 2

Mobile phone displaying an SMS and mobile app notification with the SOS alert and real-time GPS tracking location from the MindMe Pro SM 4G SOS GPS pendant, received by emergency contacts when the SOS button is pressed.

An SMS & mobile app notification is automatically sent to the emergency contacts.

STEP 3

Emergency contact answering a mobile phone call with 'Mum, are you ok?' after receiving an SOS alert from the MindMe Pro SM 4G SOS GPS pendant for the elderly. This SOS personal alarm enables voice conversation for immediate emergency assistance, helping the elderly, people living with dementia, Alzheimer's, disabilities, and NDIS participants live life with peace of mind, knowing they are protected 24/7. Ideal for family and carers to ensure constant safety.

Emergency contacts receive a voice call and a conversation takes place with the wearer.

Fall Detection Procedure

When the wearer falls with a sudden hard impact, the following procedure is automatically triggered to ensure prompt assistance:

STEP 1

Elderly person wearing a MindMe Pro SM 4G SOS GPS pendant falling in the street, with built-in sensors automatically activating the fall detection procedure. Text reads: 'The wearer falls and a fall is detected.' The MindMe Pro SM is a trusted SOS alarm for the elderly in Australia, delivering immediate emergency assistance.

The wearer falls and a fall is detected.

STEP 2

Emergency contact's mobile phone displaying the fall detection app notification sent automatically by the MindMe Pro SM 4G SOS GPS pendant, showing time and fall detection details. The notification redirects to the real-time GPS location of the wearer. Text reads: 'A mobile app notification is automatically sent to the emergency contacts.' The MindMe Pro SM is an essential SOS pendant, ensuring the elderly in Australia live life with confidence.

A mobile app notification is automatically sent to the emergency contacts.

STEP 3

Emergency contact answering a mobile phone call with 'Mum, are you ok?' after receiving an SOS alert from the MindMe Pro SM 4G SOS GPS pendant. Text reads: 'Emergency contacts receive a voice call and a conversation takes place with the wearer.' The MindMe Pro SM pendant is the best fall alarm for individuals assessed with fall risks and slip risks, providing immediate emergency assistance and peace of mind for the elderly in Australia.

Emergency contacts receive a voice call and a conversation takes place with the wearer.

GPS Tracking

Emergency contacts can easily view the wearer's location through the mobile application at any time:

Mobile phone screen displaying the landing page of the MindMe Pro SM tracking and monitoring app, showing the real-time GPS location of the wearer, battery level, and the most recent date and time of the GPS update. The mobile app provides SOS contacts peace of mind by tracking the 4G SOS GPS pendant. Text reads: 'In addition to displaying the GPS location, the mobile application also provides the device's current battery level and the most recent date and time of the GPS update.

In addition to displaying the GPS location, the mobile application also provides the device's current battery level and the most recent date and time of the GPS update

Charging

Charging the MindMe Pro SM is simple with the included charging station, as shown below:

STEP 1

Charging dock and charger for the MindMe Pro SM SOS pendant, showing the back of the pendant and how to align the charging points. Text reads: 'Align the dots on the back of the MindMe Pro SM with those on the charging base, and place the device on the charging base.' Ensures proper charging for the SOS alarm, providing long life battery and reliable emergency assistance.

Align the dots on the back of the MindMe Pro SM with those on the charging base, and place the device on the charging base.

STEP 2

MindMe Pro SM SOS pendant placed on the charger, with the digital screen displaying a charging icon and progress bar, indicating successful charging. Text reads: 'The digital screen will display a charging progress bar when charging successfully.' Ensures long life battery for continuous emergency assistance with this reliable SOS alarm.

The digital screen will display a charging progress bar when charging successfully.

SEE QUICK USER GUIDE

What is the MindMe Pro SM?

The MindMe Pro SM SOS & GPS Personal Alarm combines a mobile phone, a digital screen with clock/date/battery level, and GPS technologies, to assist vulnerable individuals to seek assistance quickly in an emergency.

The MindMe Pro SM will give you the confidence to remain independent and stay in control, by keeping you in touch with family and carers whether you are at home or out and about 24 hours a day, 7 days a week.

How is the MindMe Pro SM monitored?

The MindMe Pro SM is a self-monitoring device, giving you and your family & carers control of your safety. You are able to select up to 3 trusted emergency contacts (including ‘000’) to be contacted via voice call and SMS in an emergency. This means, that in an emergency you will be in touch with someone you know and trust to assist you.

How do I carry the MindMe Pro SM?

There are multiple ways you can wear the MindMe Pro SM including:

Around your neck with a lanyard (included purchase), a chain or leather necklace
On key chain attached to keys or clothing
Attached to your house/vehicle keys or children’s school bag

Does the MindMe Pro SM need to be near a base unit to work?

NO, the MindMe Pro SM does not require a base station to operate.

Will the MindMe Pro SM work outside my home?

YES, the MindMe Pro SM operates anywhere there is a mobile network connection, using the either Optus or Telstra 4G network.

Do I need to have the NBN, wireless internet or a landline phone to use the MindMe Pro SM?

NO, the MindMe Pro SM operates like to a mobile phone, only requiring you to have access to the mobile network.

Once I purchase the MindMe Pro SM, are there any ongoing monthly costs owed to MindMe?

NO, there are no ongoing payments to be made to MindMe Pty Ltd after your initial investment.

What MindMe Pro SM features can be turned on or off?

The MindMe Pro SM allows you to tailor the features to your specific requirements. The below list of features can be turned on or off at any time as required:

Fall detection alert
GEO fencing alert
Incoming call control
SMS alerts
Low battery alert

How often do I have to charge the MindMe Pro SM?

The MindMe Pro SM battery will last up to 24 - 48 hours. However, we recommend charging the MindMe Pro SM every night, this way the wearer will create a daily routine.

If the battery on the MindMe Pro SM falls below 15%, all emergency contacts will receive an SMS and/or a Mobile APP notification to advise the MindMe Pro SM needs to be placed on the charger

Can I take the MindMe Pro SM into the shower?

YES, the MindMe Pro SM has been specifically designed to be worn in the shower or if you are caught walking out in the rain.

Please note, the MindMe Pro SM cannot be submerged in a body of water i.e. the bath tub.

Do I need to use my own SIM card and a mobile account to use the MindMe Pro SM?

NO, you will NOT need to use your own SIM card or mobile account as we will install your 4G SIM card and setup your mobile account on your behalf. Please note: BYO SIM option is available.

Note: Customers will need to ensure that there is always available credit on the SIM card installed in the MindMe Pro SM once the initial SIM card credit is used.

How is the SIM card installed into the device managed?

The device comes with $30 pre-paid SIM card credit, which has a 365 day credit life of 365 days. After this initial credit is used, it is the responsibility of the wearer or carer to apply any additional credit to the SIM card account to ensure continued operation of the device.

Can I change the emergency contacts and other features on my MindMe Pro SM once they have been set?

YES, your emergency contacts can easily be changed at any time, using the mobile application.

How does the built in GPS feature work?

The MindMe Pro SM incorporates a GPS module and supports AGPS (Assisted GPS).

There are 30 GPS satellites orbiting the earth. Wherever you are located your GPS is visible to at least 4 satellites at any one time.The GPS device in your MindMe Pro SM is constantly listening for a signal from these satellites. The receiver in your MindMe Pro SM calculates how far away it is from the satellites.

Once the receiver calculates its distance from four or more satellites, it knows exactly where you are. Your location on the ground can be determined with incredible precision.The GPS in your MindMe Pro SM can usually determine where you are to within a few metres of your actual location.